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These terms set out the rules that apply when you open and use a dgb22 account — including how transactions are handled through Rocket and Bank Transfer, what content you can access, and where eligibility depends on your local law and region. Read through each section before you start so there are no surprises later.
By creating and using a dgb22 account, you confirm that you have read, understood and accepted these terms in full. Access to our platform — including game lobbies, wallet functions and transaction records — is conditional on your agreement with each clause here. Where your local law or eligible region affects access, that takes precedence over anything written on this page, and we will note those points where they arise. Transactions processed through Rocket and Bank Transfer are subject to the limits and verification steps shown inside your account wallet at the time of each request. We do not override those published figures. If a transaction falls outside the parameters displayed, it will not proceed until the account conditions are met. We may update these terms when our services change. When we do, we post a clear notice on the platform and the updated version takes effect from the date stated in that notice. Continuing to use the account after that date means you accept the revised terms. If you do not agree with a change, contact support through one of the routes listed in the Support section below before the effective date.
These terms apply specifically to your dgb22 account and the services accessed through it. Not every part of your experience is governed by a single clause — some areas are covered here directly, while others fall under separate published policies or outside our control entirely. The four points below map out where this policy applies and where it stops.
Your login credentials, session activity and account-level settings all fall under these terms. If you access the platform from a region where local law restricts it, eligibility conditions apply and we may limit or suspend access accordingly.
Deposits and withdrawals processed through Rocket and Bank Transfer are governed by the limits and verification steps shown in your wallet. These terms set the framework; your account page shows the live parameters at the time of each request.
Game titles from PG Soft, JDB, Habanero, Pragmatic Play and Microgaming are available where your region and account status permit. These terms cover your right to access that content — not the game rules or provider mechanics themselves.
External payment networks, device operating systems and network providers operate under their own terms. We are not responsible for interruptions, fees or policy changes on those third-party rails, and this policy does not override theirs.
These terms are not one-sided. You have a set of practical actions available to you at any point during your account relationship with us. You can review your full transaction history — including every Rocket and Bank Transfer movement — directly from the wallet section of your account. If a record looks incorrect, you can raise a correction request through the support routes listed on this page. You can also update personal details held on your account, such as contact information, by following the fields shown in account settings. Where identity verification is required, the instructions displayed in your account guide you through the steps — we do not ask for anything beyond what is shown there. If you want to understand how a specific term applies to your situation, or if you disagree with a decision made under these terms, you can submit a query to our support team. Every query receives a written response through the same channel you used to send it.
Your wallet history shows every completed and pending transaction. Open the wallet section of your account to see dates, amounts and the payment method used — Rocket or Bank Transfer entries are each logged separately.
Contact information and account preferences can be updated through the settings page. For identity documents already submitted, raise a correction request via support and follow the verification steps shown in the response.
If any clause in these terms is unclear or you believe a decision was applied incorrectly to your account, submit a written query through live chat or email. We respond through the same channel with a specific reference to the clause in question.
For any account action that requires our team to act — suspension review, wallet hold, or access dispute — use the contact routes in the Support section. We handle each request against the terms as written, not on a case-by-case informal basis.
If you have a question about how a term applies to your account, or if you need to raise a dispute, use one of the contact routes below. We do not publish operating hours we cannot verify, so check the availability indicator on each channel when you open it.
Open the chat widget from any page while signed in. Use this route for account-access questions, wallet holds or any term you need clarified quickly. Your conversation is logged and can be referenced in any follow-up.
Send your query to the support address published on the Contact page of this site. Include your account reference and describe the specific clause or transaction in question. Written responses follow the same channel.
Many account and wallet questions are answered in the help section accessible from your signed-in account. Check there first for Rocket and Bank Transfer transaction queries — the published steps cover most standard cases.
We apply these terms consistently across all accounts. Here is how we manage the four areas that affect your account most directly — data, cookies, security and retention.
Account data collected during registration and transaction processing is used only for the purposes described in our Privacy Policy. We do not share personal details with third parties outside of what is required to process your Rocket or Bank Transfer transactions.
We use cookies to maintain your login session and remember your account preferences across visits. You can manage cookie settings through your browser. Disabling session cookies may affect how the account functions on mobile and desktop.
Your account credentials are your responsibility under these terms. We recommend using a unique password and not sharing access. If you suspect unauthorised activity, contact support immediately using the live chat or email route listed on this page.
We retain transaction and account records for as long as required by the applicable rules of our operating region. You can request a copy of your own records at any time by contacting us through the support routes listed in the Support section.
These questions cover what we hear most often about how the terms apply to accounts, transactions and access on dgb22.
These terms apply to anyone who opens a dgb22 account or uses the platform. Access and eligibility depend on your local law and the region from which you are connecting. If local law restricts access, those restrictions take precedence over anything written here.
Yes. We post a notice on the platform when terms are updated, and the new version takes effect from the date shown in that notice. If you continue using your account after that date, you accept the revised terms. Contact support before the effective date if you have concerns.
Both Rocket and Bank Transfer transactions are subject to the wallet limits and verification steps displayed in your account at the time of each request. These terms set the framework; the live figures shown in your wallet govern each specific transaction.
Submit a written query through live chat or email — the contact routes are in the Support section of this page. Include your account reference and the specific clause you believe was applied incorrectly. We respond in writing through the same channel.
Open the wallet section of your signed-in account. Every Rocket and Bank Transfer entry is logged there with the date, amount and status. If a record appears incorrect, raise a correction request through support and reference the specific transaction entry.
These terms cover your right to access game content on the platform where your region and account status permit. The game rules and mechanics from studios such as PG Soft and Pragmatic Play are governed by those providers separately and are not overridden by this policy.